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Amazon Mega Walk-in Drive for Freshers-10+2/Any Degree-2019--> Apply Now.

Company Profile:
Amazon Development Centre (India) Pvt. Ltd.
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from the Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.


Amazon Hiring Voice and Non-Voice for Freshers-2019

Company Name

Amazon

Role
Voice and Non-Voice
Job ID
Nill
Job Location
Pune
Job Category
BPO/Call Center/ITES
Job Type
Full Time
Employment Type
Permanent
Experience
Freshers
Qualification
10+2/Any Degree


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Amazon Hiring Mega Walk-in Drive for 10+2/Any Degree

Job Description : 

1.Action-oriented, self-disciplined and organized
2.Effective time management skills and ability to prioritize work time to ensure productivity and           department standards
3.Ability to communicate clearly with both internal and external customers
4.Good comprehension skills - ability to clearly understand and address customer issues appropriately
5.Good composition skills - ability to compose grammatically correct, concise, and accurate written       responses
6.Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook,      and Internet Explorer
7.Good typing skills
Customer Focus:
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events
Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season



Problem Solving Skills:
Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action-oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet the business need
Ability to maintain composure in highly escalated situations

Benefits:
Transport allowance, Meal card, Night shift allowance, Medical insurance, Overtime allowance, Internet Allowance.

Salary: INR 1,75,000 - 3,25,000 PA.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time

Education:
10+2/Any Degree
Keyskills:
chat, bpo, international voice process, customer service, customer service associate, customer service executive, airlines, hospitality, hotel management, TCS, Infosys, capita, Accenture, work from Home, Virtual Assistant.
Note: 
The candidates who appeared for an interview in the last 90 days are not eligible.
Date& Venue:
Interview Date- 20th July 2019
Walk-in Time - 11 am to 3 pm
Walk-in Address - Amazon Development Centre Pvt. Ltd, B-2, Nagar Rd, Somnath Nagar, Vadgaon Sheri, Pune, Maharashtra 411014. 

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