Aptean Off Campus Drive 2022 | BE/B Tech, ME/MTech, MCA, BSc & MSc | 2020,2021 & 2022 Batch

Aptean Walk-in Drive 2022: Aptean is going to conduct the Job Openings for freshers for the position of Customer Support Analyst Role. Selected candidates are located in Bangalore/Madurai. Those who are from BE/B Tech, ME/MTech, MCA, BSc & MSc are applicable for this job. If You are Applicable for this Job Apply as soon as possible, If Not please today job Updates updated more off-campus and walking dives updates. For more details about the IT Job updates, Non-It Jobs, and Government job updates you can find more updates about jobs through these posts.

Aptean Freshers Hiring 2022

Aptean Jobs Openings 2022:

Company Name Aptean
Drive Location Remote
Qualification BE/B Tech, ME/MTech, MCA, BSc & MSc.
Type Of Job Off-Campus drive
Experience Fresher 0 to 12 Months only
Year of Passing 2020,2021 & 2022
Job Location Bangalore/Madurai
Salary Best in In Industries

About Aptean Careers:

Aptean is changing. Our bespoke ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 2,700 employees, 50 different products, and a global client base, there’s no better time to advance your career at Aptean. Aptean is one of the world’s leading providers of industry-specific software, enabling our customers to be Ready for What’s Next, Now.

Job Summary:

Aptean is looking for a quality-focused Customer Success Analyst to join our Support team and learn our business from the ground up. The goal is to delight customers by providing timely resolution to their technical and application problems.

Eligibility Criteria:

Qualification : BE/B Tech, ME/MTech, MCA, BSc & MSc.
Year of Passing : 2020,2021 & 2022
Degree: Masters in HR with 70 % throughout in academics
Experience: Fresher 0 to 12 Months only

Work Experience:

IT-related Bachelor’s degree. Experience working with multiple stakeholders in a problem-solving environment and strong investigation skills required, like 0-12 months of related experience.

Primary Responsibilities:

  • Customer Success Analyst is responsible for responding to and resolving customer problems via calls, emails, and remote access for Aptean products.
  • The support focuses on in-depth problem analysis of Aptean products and their integration into enterprise-wide mixed environments.
  • Isolate and provide resolution to customer issues or qualify them for further assistance from R&D or other functions.
  • Responsible for problem tracking, diagnosis, replication, troubleshooting, and resolution.
  • Ensure that all internal and external customer interactions are handled professionally and with the highest level of service, follow-through, and consistently keep commitments.

Skills and Requirements:

  • Excellent analytical and investigative skills in terms of approaching a problem.
  • Quick to learn products and their functionalities, having an ERP background is an added advantage.
  • Good business acumen.
  • Should be able to explain technical procedures clearly to the customers.
  • Excellent communication and interpersonal skills. Should be able to drive customer connections along with R&D folks independently.
  • Mandatory Technical skills include – Writing TSQL queries, debugging SQL stored procedures, reading and understanding SQL profiler, familiarity with visual studio, and a good understanding of the Windows operating system and IIS (Internet Information Server).
  • Good logical skills and basic programming knowledge are added advantages.
  • Should have excellent verbal and written communication skills, including active listening, asking appropriate questions, clarifying the issues, and expressing oneself clearly.
  • Strong ability to work on multiple issues in a fast-paced environment and should prioritize work accordingly to business processes.
  • Meets established targets for customer satisfaction and other support KPIs, promote
  • Knowledge Centered Support (KCS) methodology.
  • Document customer problem information, recommendations, and resolution in a clear and concise manner-using the incident tracking system.
  • Proficient with Microsoft Office Suite (Excel, Outlook, Word).
  • Familiarity with Cloud technology basics is an added advantage.
  • Should possess high adaptability and be able to work under pressure and remain flexible to changing schedules and demands.

Note – This position will require working in US & UK shifts (24/7).

How To Apply For Aptean Drive 2022:

  • Eligible candidates are advised to open an online Apply Link ( Link is given below).
  • This link opens a new tab on your browser
  • Read carefully the above page and find apply button on this page
  • Fill in all your academic qualifications, skill experience, and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared with shortlisted candidates through e-mail.

Aptean Hiring 2022 Registration Link ——–> Apply Now

Note: Only shortlisted candidates will receive the call letter for further rounds

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