Myntra Off-Campus Drive

Myntra Off-campus Recruitment Dates and Details:
Myntra is a one-stop shop for all your fashion and lifestyle needs. Being India’s largest e-commerce store for fashion and lifestyle products, Myntra aims at providing a hassle free and enjoyable shopping experience to shoppers across the country with the widest range of brands and products on its portal.
Job Purpose:
Trainers are responsible for delivering new hire and continuing education classes to our front line employees, the Customer Service Executive (CSE). They assume the role of a classroom facilitator, coach and supervisor. Trainers demonstrate effective leadership skills through developing awareness and knowledge of Myntra values, customer service skills, computer skills, product, policies and procedures.
Job Duties:
- Deliver/facilitate new hire training using the provided curriculum to newly hired customer service executives
- Create and maintain a conducive adult learning environment for all participants, new hire or continuing education
- Work on TNI, plan refreshers and track efficacy
- Survey and quality audits.
- Drive their implementation of new process changes
- Provide documented and face to face feedback t
- Conduct interviews for potential candidates and assess trainability on communication skills
- Actively participate in Train The Trainer (T3) sessions as well as pilot sessions where applicable
- Participate in companywide projects/assignments, which could include working on curriculum updates/revisions or travelling to assist with new centre launches
- Attend quality calibration sessions regularly
- Participate in New Hire process with operations and HR
- Partner with HR and OPS when initiating corrective action
-
Click to the Application Link Given here then click on Apply now button.
-
Get registered if you are new if you already registered then go to login.
-
Then fill the required data fill the form
-
Attach your CV.
-
After Completing all fields then do submit.